A contract will be deemed to exist between the Seller and any duly authorised purchaser at the pont in time that EMPRESS CAVIAR, as owner and operator of this website transmits a confirmation email to the purchaser. The order submitted by any purchaser is deemed to be an offer to purchase products designated within the order itself. Acceptance occurs at the point in time that EMPRESS CAVIAR transmits the aforementioned confirmation email to the purchaser.

If you do not receive confirmation from us your order may not have been received. Please contact us at info@empresscaviar.com

Any products that may have been ordered by a purchaser but which are not included in the confirmation email transmitted from EMPRESS CAVIAR shall be deemed not to be a part of any contract.

Products

Caviar is an extremely perishable product. The ideal storage temperature is between -2°C and 0°C. Caviar has to be stored in a refrigerator without the packaging used for delivery.

Caviar must be consumed within the expiry date mentioned on the actual packaging. Once opened, it’s recommended to be consumed within maximum 2 days.

Pricing and availability of products

EMPRESS CAVIAR shall make its best efforts to provide accurate and up-to-date information about product availability on this website. Furthermore the images supplied on the product description pages are merely an example of the product available and the actual product which you receive upon delivery may vary from this image.

All orders are subject to acceptance and availability. The price of each item is correct at the time the order is placed. EMPRESS CAVIAR, as owner and operator of this website, reserves the right to alter the pricing at any time provided that the new prices are uploaded at the website.

As any order is processed, the purchaser shall be advised of any products that are determined to be unavailable with all deliberate speed. The products appearing on the website are available but in limited quantities.

Our prices are in AED and VAT exclusive.

Ingredient & Nutritional Information Disclaimer

Please note that whilst we take every care to ensure the product information displayed on our website is correct, product recipes are regularly changed and this may affect nutrition and allergen information therefore you should always check product labels and not rely solely on the information presented on the website.

Agreement to electronic communication

By accessing this website, you agree and consent to receive electronic communications from the owner and operator of this website and their agents. All agreements, notices, disclosures and other communications will be transmitted to you electronically.  In no way will electronic communications be deemed to alter or amend any rights guaranteed to you by any applicable statute or regulation.

Customs

When ordering goods from this website for delivery overseas you may be subject to import duties and taxes, which are levied once the package reaches the specified destination. Any additional charges for customs clearance must be borne by you. The owner and operator of this website and the Seller have no control over these charges and cannot predict what they may be at any time. Neither the owner and operator of this website nor the Seller can and will accept responsibility for orders that are delayed or stopped by local customs and/or border control.